Visiting a Soapland (ソープランド), Delivery (デリヘル), or Nuru Massage (ヌルヌル) in Tokyo is an unforgettable experience, but the language barrier can be intimidating. Most staff and cast members do not speak fluent English.

To ensure a smooth, stress-free night, use this “Point-and-Speak” Phrase Card. Simply show the Japanese text to the staff or cast member!


1. At the Reception (Uketsuke / 受付)

Use these phrases when you first enter the shop or call an agency.

EnglishRomajiShow this to Staff (日本語)
I have a reservation.Yoyaku shite-imasu.予約しています。
I don’t have a reservation.Yoyaku wa shite-imasen.予約はしていません。
Who is your recommendation?Osusume wa dare desu ka?おすすめは誰ですか?
How much is the total?Zenbu de ikura desu ka?全部でいくらですか?
Can I pay with cash?Genkin de haraemasu ka?現金で払えますか?
Is a passport required?Pasupoto wa hitsuyo desu ka?パスポートは必要ですか?

2. Selecting Your Course (Kousu / コース)

Be clear about the time and the type of service you want.

EnglishRomajiShow this to Staff (日本語)
60 min course, please.Rokujuppun kousu de.60分コースで。
90 min course, please.Kyuujuppun kousu de.90分コースで。
120 min course, please.Hyakunijuuppun kousu de.120分コースで。
Is “Full Service” included?Honban ari desu ka?本番ありですか?
I want the Nuru Lotion play.Rooshon ari de.ローションありで。

3. Inside the Private Room (Koshitsu / 個室)

Communication with the cast member makes the experience much better.

EnglishRomajiShow this to Cast (日本語)
You are very beautiful.Totemo kirei desu ne.とても綺麗ですね。
What is your name?Namae wa nan desu ka?名前は何ですか?
Please be gentle.Yasashiku shite kudasai.優しくしてください。
Please be more intense.Motto hageshiku.もっと激しく。
It feels good.Kimochi ii desu.気持ちいいです。
Can I use a condom?Gomu wo tsukete kudasai.ゴムをつけてください。

4. Troubleshooting & Emergencies (トラブル・緊急)

In case of discomfort or misunderstanding, use these immediately.

EnglishRomajiShow this to Staff (日本語)
Please wait a moment.Chotto matte kudasai.ちょっと待ってください。
That hurts. / Stop.Itai desu. / Yamete.痛いです。/ やめて。
I feel sick.Kibun ga warui desu.気分が悪いです。
I need to go to the toilet.Toire ni ikitai desu.トイレに行きたいです。
I want to finish now.Mou owari ni shitai desu.もう終わりにしたいです。

💡 Top 3 Tips for a Smooth Night

  1. Keep Your Original Passport Handy (パスポート原本): By law, shops must verify you are 18+. They will not accept a photo on your phone.
  2. Cash (JPY) is Mandatory (現金のみ): Most professional shops do not accept international credit cards. Visit an ATM (7-Eleven or Lawson) before you arrive.
  3. No Photos (Satsuei Kinshi / 撮影禁止): Never take out your phone inside the room. Even if you aren’t taking a photo, it makes the cast nervous and may lead to a permanent ban.